Too many cooks spoil the broth. This is what is happening in todays industry. If you have good cooks its a different story. To get a good requirement, analyst, developer or tester is like searching for a needle in the haystack. I am sure you will agree with me.
This is from my experience. The amount of drama thats goes around on a small issue is not describable in some Organizations. Many times people don't even reason. Its tragic to see someone's money going wasted.
Work environment is purely professional. Someone is paying you. You must always learn to use your sound judgement there. You need to be calm to analyze the problem. Work with the team to get around the issue. First and foremost KNOW THE BUSINESS.
There is a testing phase in every good organization. This phase we must be able catch the functional issues as much as possible so that functional issues will not be the problem that would arise from production to you. In case you are getting produciton functional issues that means you failed in testing your application.
Its normal to find few issues in production always. But if your basic functionality is not working correctly in production that means you have failed in your testing.
That s where this commotion begins. Now starts - Finding the fault with the other, trying to keep your head safe. The chaos! I find it a pity.
The fundamental issue is difficulty to find the right person. If your Organization has the right people I am sure you are doing good.
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